I'm having problems connecting to this site and also to my webspace.
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I'm having problems connecting to this site and also to my webspace.
02-08-2010 2:29 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 2:39 PM
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EDIT - spoke to soon!
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 2:45 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 2:54 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 2:56 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 3:01 PM
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...I reckon the hamsters have gone on strike for more lettuce again.
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 3:10 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 3:14 PM
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A problem has just been raised internally as we're seeing up to 40% packet loss across one of our London/Sheffield links (ref: 62944). It will be affecting anything hosted in Sheffield e.g. Mail, Web Hosting (excluding CGI), access to the portal, access to Community.
We've shut one of the links down which has helped somewhat but I don't think we're out of the water yet.
I'll get something posted to Service Status...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 4:06 PM
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Edit - it just arrived
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 4:49 PM
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[quote author="Service Status"]Access to Sheffield hosted services (62944) - NEW
At around 2.00pm this afternoon we started suffering from moderate levels of packet loss across one of the network links that connect our data centres in London to the services we host in Sheffield.
This will have caused a degradation in service for customers attempting to connect to the services we host in Sheffield.
This includes, but is not limited to, our email platform, website, discussion forums and web-hosting services.
At around 2.45pm we shut down one of the affected routes which has helped the situation, however until the root cause is identified and resolved you may continue to experience problems accessing some of the above resources.
Our engineers are working to restore service and further information will be provided as it becomes available.
Kind Regards,
Bob Pullen
Customer Support
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 8:00 PM
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Quote from: Steve [Snip] Im currently with talktalk [Snip]
Have you seen: Im Being Monitored/Watched?
TalkTalk is now STalkSTalk
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 8:55 PM
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Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 10:29 PM
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Quote from: NorthRiding (Plusnet is ok)
If it was anything to do with the problems earlier then you'd be struggling to load both this site and the main Plusnet web site. At the risk of sounding clichéd, have you tried switching of your router and switching it back on again?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: I'm having problems connecting to this site and also to my webspace.
02-08-2010 11:46 PM
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Re: I'm having problems connecting to this site and also to my webspace.
03-08-2010 1:19 PM
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The following is somewhat irrelevant as the messages are obviously *very* specific to the batch/script and the programs that I'm actually using but something is a tad screwed somewhere and this end most certainly doesn't like it ! I've NEVER seen any problems whatsoever at any time in the past.
Quote ...
Getting Logfiles From Server ..........
www.[my_force9_account].force9.co.uk.0.gz: 5.43 kB 86.81 kB/s
www.[my_force9_account].force9.co.uk.1.gz: 7.37 kB 117.89 kB/s
Passive mode refused.
Could not read reply from control connection -- timed out.
ncftpget /logs/*.gz: timed out while waiting for server response.
...
I'm also seeing various files that I have hosted on my webspace failing to load when linked to from various websites. Again, this would appear to be indicative of refused/dropped connections to homepages and/or on the PN network in general and/or some other general access problem from the outside world.
I'm well aware of the service.status ... but contrary to what's being said, the problem(s) that apparently still do exist with the PN network ARE customer-affecting and most certainly ARE noticeable.
Having said that, I didn't seem to have any particular problems getting here and there aren't many more mail server errors than I would usually expect.to see ... but either homepages isn't a happy bunny or something apparently doesn't really want to let peeps connect to it !
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
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