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I am now waiting for a bunch of questions from novice users who are on IE8

Community Veteran
Posts: 38,460
Thanks: 1,030
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Registered: 15-06-2007

I am now waiting for a bunch of questions from novice users who are on IE8

22 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
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Registered: 04-04-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Yep, we've got this one flagged up within the CSC as I'm sure we'll get some calls from people too. Plus may drive a bit more traffic if people decide to download a different browser.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

is it the calender Crazy
community
Grafter
Posts: 666
Registered: 31-07-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Quote from: dave
Yep, we've got this one
" flagged up within the CSC"
as I'm sure we'll get some calls from people too. Plus may drive a bit more traffic if people decide to download a different browser.
I think perhaps you should translate this for the non-techies.
Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: I am now waiting for a bunch of questions from novice users who are on IE8

It means that they have told the Customer Service Centre about the upcoming update and options screen - such that the people on those teams can research and be prepared when the predicted influx of questions comes along.
Community Veteran
Posts: 6,735
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Registered: 02-02-2008

Re: I am now waiting for a bunch of questions from novice users who are on IE8

I'm not sure exactly how this is coming out at present. Seen it appear on one PC (of several) and decided to "hide" the update.
Other PC's it's not being offered (yet).  Undecided
Steve
Seasoned Pro
Posts: 6,817
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Registered: 13-07-2009

Re: I am now waiting for a bunch of questions from novice users who are on IE8

I got this update on the 23rd, it just unpinned my IE8, then i pinned it again,quite a pointless update really.
If life gives you lemons, make lemonade.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Added to the calendar..
Midnight_Caller
Rising Star
Posts: 4,143
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Registered: 15-04-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

I have just read and signed the online petition:
"No to Microsoft's Automatic Update for the Web Browser Choice Screen"
hosted on the web by PetitionOnline.com, the free online petition service, at:
http://www.PetitionOnline.com/t647lf75/
I personally agree with what this petition says, and I think you might agree, too.  If you can spare a moment, please take a look, and consider signing yourself.
Best wishes,
P.S.
I am keeping Internet Explorer v6, but I do use Firefox 3.5.2 as well in Sandboxed.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

a better explanation is here http://news.bbc.co.uk/1/hi/technology/8537763.stm
Quote
Although the update has been prepared for Windows XP, Vista and 7, not all users will see it.
It will not pop up in front of those who already run a different default browser, such as Firefox, Safari or Chrome.

Quote
The Opera, Firefox, Chrome, Safari and Internet Explorer browsers are randomly ordered on the first section of this screen.
The browser choice comes as part of an anti-trust deal
Another seven browsers, namely Sleipnir, Green Browser, Maxthon, Avant, Flock, K-meleon, and Slim, will be randomly ordered on the rest of the screen. They can be viewed by scrolling sideways.
Below each listing will be a button giving more information. Another button lets users install one of the browsers.

deekay
Grafter
Posts: 209
Registered: 05-08-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Sorry, but I am confused - as usual!
I run Windows7.
For almost all of my browser work, I use Firefox. However, there is one site for which I am forced to use IE. It just doesn't work with Firefox, even if I tell FF to 'pretend' it's Internet Explorer.
The site is my Medical Centre and, on line, I can book appointments with my doctor, nurse, clinic, order my repeat prescription, and so on. It is so useful to be able to do these things from home rather than having to go to the centre on the bus, just to do them.
My question is, will I still be able to run both browsers, or will I only be allowed to run one? It's not at all clear on the BBC News feed, or on the statements which have been put out.
By the way, I complained a couple of years ago to the Area Health Authority IT people about writing the site so that it is only useable with IE. They didn't reply, so I can only assume that they are not interested.
I would like to find the answer before I receive the 'choice' box.
Many thanks.
Keith
Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Quote from: Midnight
I have just read and signed the online petition:
"No to Microsoft's Automatic Update for the Web Browser Choice Screen"
hosted on the web by PetitionOnline.com, the free online petition service, at:
http://www.PetitionOnline.com/t647lf75/
I personally agree with what this petition says, and I think you might agree, too.  If you can spare a moment, please take a look, and consider signing yourself.
Best wishes,
P.S.
I am keeping Internet Explorer v6, but I do use Firefox 3.5.2 as well in Sandboxed.


You are wasting your time.
Microsoft are doing it because they have to - not because they want to, or because they think its a nice thing to do.
Why not petition for all wheels to be made square - its about as valid a use of your time.
Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Quote from: deekay
My question is, will I still be able to run both browsers, or will I only be allowed to run one? It's not at all clear on the BBC News feed, or on the statements which have been put out.


Sir - your question is a daft one - you have already answered it yourself in your post.
Quote from: deekay
For almost all of my browser work, I use Firefox. However, there is one site for which I am forced to use IE. It just doesn't work with Firefox, even if I tell FF to 'pretend' it's Internet Explorer.

You can use as many, or as few as you desire.
deekay
Grafter
Posts: 209
Registered: 05-08-2007

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Sorry, James_G. I didn't think that asking if it would be an 'either IE or another browser, but not both' choice, was a daft question.
It wasn't clear to me and I just asked if it could be clarified.
I asked a question in a polite manner, and was hoping for a polite answer, not to be told that I was daft.
Keith

Lurker
Grafter
Posts: 1,867
Registered: 23-10-2008

Re: I am now waiting for a bunch of questions from novice users who are on IE8

Read my reply - I didn't call you daft - I merely pointed out that your question was daft.
You already state you use two different browsers on your computer.
Then you ask whether it is possible to have more than one browser.
The only thing that has changed is that Microsoft have been forced by the High Court to make it clear to people that other browsers exist.
Nothing has changed other than that.