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How do i take a screenshot of a email

curtains
Grafter
Posts: 25
Fixes: 1
Registered: 11-02-2016

How do i take a screenshot of a email

I've been asked by plusnet to take a screenshot of a email I received from my old provider but how do I go about doing this as I cannot get it to copy the whole email.
4 REPLIES
Community Veteran
Posts: 26,451
Thanks: 696
Fixes: 8
Registered: 10-04-2007

Re: How do i take a screenshot of a email

You could print it to a pdf instead.
http://www.pdfforge.org/pdfcreator will do that.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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nanotm
Pro
Posts: 5,676
Thanks: 109
Fixes: 1
Registered: 11-02-2013

Re: How do i take a screenshot of a email

Quote from: curtains
I've been asked by plusnet to take a screenshot of a email I received from my old provider but how do I go about doing this as I cannot get it to copy the whole email.

use the print screen button on your keyboard, open paint and hit ctl +v to paste it then save as a .jpg file and attach to the email for PlusNet or post it directly into the email, another option that will also work is to go into the email folder select the relevant one and hit forward in the email client, then put in plusnets email address and send it with the case /ticket number as the subject line.
now you have 3 ways to give them the info Tongue
just because your paranoid doesn't mean they aren't out to get you
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: How do i take a screenshot of a email

If it's a recent version of windows use Snipping Tool.
Plusnet Help Team
Plusnet Help Team
Posts: 4,063
Thanks: 772
Fixes: 168
Registered: 25-03-2015

Re: How do i take a screenshot of a email

Thanks for attaching that to the ticket curtains, as soon as I have a response on the escalation I raised I'll be back in touch via the ticket.
Thanks again for your patience.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team