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How do i take a screenshot of a email

curtains
Grafter
Posts: 32
Thanks: 1
Fixes: 1
Registered: ‎11-02-2016

How do i take a screenshot of a email

I've been asked by plusnet to take a screenshot of a email I received from my old provider but how do I go about doing this as I cannot get it to copy the whole email.
4 REPLIES 4
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: How do i take a screenshot of a email

You could print it to a pdf instead.
http://www.pdfforge.org/pdfcreator will do that.
jelv (a.k.a Spoon Whittler)
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nanotm
Pro
Posts: 5,756
Thanks: 156
Fixes: 2
Registered: ‎11-02-2013

Re: How do i take a screenshot of a email

Quote from: curtains
I've been asked by plusnet to take a screenshot of a email I received from my old provider but how do I go about doing this as I cannot get it to copy the whole email.

use the print screen button on your keyboard, open paint and hit ctl +v to paste it then save as a .jpg file and attach to the email for PlusNet or post it directly into the email, another option that will also work is to go into the email folder select the relevant one and hit forward in the email client, then put in plusnets email address and send it with the case /ticket number as the subject line.
now you have 3 ways to give them the info Tongue
just because your paranoid doesn't mean they aren't out to get you
HPsauce
Rising Star
Posts: 6,788
Thanks: 24
Fixes: 1
Registered: ‎02-02-2008

Re: How do i take a screenshot of a email

If it's a recent version of windows use Snipping Tool.
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,192
Thanks: 1,449
Fixes: 255
Registered: ‎25-03-2015

Re: How do i take a screenshot of a email

Thanks for attaching that to the ticket curtains, as soon as I have a response on the escalation I raised I'll be back in touch via the ticket.
Thanks again for your patience.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional