Homehub 6 odd firmware upgrade yesterday morning.
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- Homehub 6 odd firmware upgrade yesterday morning.
Homehub 6 odd firmware upgrade yesterday morning.
04-12-2018 6:33 PM
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My Homehub 6A has been running fine until yesterday morning:
Could I ask if anyone else had an upgrade at 8am on the 03/12/2018?
It is really annoying as the unit is now not at all happy!
Log attached - I have nothing to compare it with and the device is showing as upgraded on the 01-october-2018 to firmware SG4B1000B540.
Many thanks
Andrew
Re: Homehub 6 odd firmware upgrade yesterday morning.
04-12-2018 9:34 PM
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From a quick search on the BT forum this firmware has been around since March so many thousands of people must be using it. I now use a Businee version, which uses different firmware.
In what way is it unhappy, for some reason I can’t open your attachment, Have you tried a factory reset and setting it up again?
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Re: Homehub 6 odd firmware upgrade yesterday morning.
05-12-2018 5:50 AM - edited 05-12-2018 5:51 AM
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I have re-saved the log and added the about jpg for the modem which clearly shows the firmware updated a while back....
Anyone out there know how to get a dump of caches beyond the log?
The unit has lost the plusnet login but is extremely slow and hangy and not what I would expect.
and the timing of the update.... surely not!
08:11:5903 Dec.ppp1:TR69 creating new session with ACS
08:11:5603 Dec.:The Modem successfully installed a firmware update
08:11:3103 Dec.:The Modem is installing a firmware update
08:11:2703 Dec.ppp1:TR69 connectivity to (pbthdm.bt.mo) has been closed
Re: Homehub 6 odd firmware upgrade yesterday morning.
05-12-2018 6:40 AM
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My Smart Hub is firmware version SG4B1000B540 . updated 21 May 2018
As previously suggested do a Reset to factory settings and reconfigure or you may be unlucky and it has just broke.
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