Anyone have any idea how much plusnet charge to set up a new line and move services over? I did try and call but was put through to an extremely unhelpful young man who would not give me a straight answer, and I raised this issue in a complaint - that has still not been responded to. thinking of moving the service to my mother in laws who has no active line - so need to know the price. I'm leaving the country to be with my husband on a military base.
Hello Kennedy85 and sorry to hear you had a poor experience on the phone. If a new line needs to be installed it's £49.99 With regards to complaints we aim to respond to these within 5 working days so you'll hear back from us regarding that soon.
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