Help with Netgear WN1100 wireless Adapter
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- Re: Help with Netgear WN1100 wireless Adapter
Help with Netgear WN1100 wireless Adapter
22-11-2011 11:57 AM
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I am not sure if this the right forum to ask help with this Wireless adapter.
I have had this adapter working nicely since installed with its Netgear driver in May/June this year; until two days ago. The wireless signal is hovering between VERY GOOD and EXCELLENT. SSID is recognised and the connection occurs. However, at end of this process I get !-symbol on the Wi-Fi ICON in the tray giving me a message that there is limited or no connectivity with internet. Digging further with Wireless Connection Status and openning the support tab I get following values:
Physical Address: E0-91-F5-4B-C6-D4
IP address: 169.254.0.0
Default Gateway: this is blank
DNS Server: This is blank
WINS Server: This is blank.
I cannot make any sense of this and I am not sure if the above values are correct and I do not know how to go about to get correct values for the above. I believe, there is some setting within the windows XP Pro (SP3) which may have been upset and I have no idea of how and where to look for the correct procedure to make it work.
Can anyone with valued knowledge help out with step-by-step procedure?
Incidentally, I have already uninstalled the driver -> restarted the desktop -> reinstalled the driver. Still NO JOY.
Thanks in Advance.
Chandu.
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 1:11 PM
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Have you changed your Plusnet password in the last couple of days?
Have you changed the router password so it corresponds?
BTW in your manual it says:-
Quote Connection
status • Connected to Internet. The wireless Internet connection is OK.
• Connected to Router. The wireless connection to the router is OK, but the router is not connected to the Internet.
169.254.x.x or ___.___.___.___. The wireless connection to the router is OK, but there is a problem with the router.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 3:51 PM
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Quote from: A I'm betting that you have no wired access either.
Thank you Fox is Evil for your prompt response. Yes, you are correct in saying that. However, I can take the borrowed Laptop to the router which is plugged in the test socket at present and can connect to the router via ethernet.
Quote from: A Have you changed your Plusnet password in the last couple of days?
Have you changed the router password so it corresponds?
No, I have not changed my plus net password. Everything works fine wirelessly with my borrowed Laptop with Win 7 and I am currently using it to see and add to the forum posts.
No, router password is still the same with the same SSID.
Having said that, every month on my Desktop with Win XP Pro, which is using the Wireless Adapter, I am asked automatically to change my password. I just renew the password (the same password every month) and merrily carry on. Since last update of this password on Win XP, things have got upset. Does this help?
Quote from: A BTW in your manual it says:-
Quote Connection
status • Connected to Internet. The wireless Internet connection is OK.
• Connected to Router. The wireless connection to the router is OK, but the router is not connected to the Internet.
169.254.x.x or ___.___.___.___. The wireless connection to the router is OK, but there is a problem with the router.
I do not know what you mean by the above!! Sorry, please do elaborate. Thanks.
Regards and await your feedback,
Chandu.
jim:green quote tag fixed mod:end
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 4:36 PM
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I'm sure they can disable that 7 day password for you too.
It is likely that they will ask you to type into a command entry screen something like
but I could be wrong.
Quote ipconfig \all
I haven't seriously used XP for several years.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 4:50 PM
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What worries me is that the Mods have moved this OP from the Software to Hardware, and I doubt if experts in Software will look at this issue.
I wonder if it would be possible to ask the mods to move this post/s to Software section!!!!
Regards,
Chandu.
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 5:06 PM
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Quote from: chandu Digging further with Wireless Connection Status and openning the support tab I get following values:
Physical Address: E0-91-F5-4B-C6-D4
IP address: 169.254.0.0
Default Gateway: this is blank
DNS Server: This is blank
WINS Server: This is blank.
When you get to this stage, click the Repair Button and hopefully your PC will get the right info for Default Gateway and DNS / WINs Servers.
Is your Wireless Adaptor setup to obtain IP Address and DNS Server Address automatically?
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 5:07 PM
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However can you post the results of ipconfig /all first
To do that open a command prompt and type it in - note the space between ipcofig and /all
You should get something like this in part - note that this is a wired connection
Quote Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-1A-4D-59-68-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3075:bb5f:9d3d:1bc4%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 22 November 2011 10:07:46
Lease Expires . . . . . . . . . . : 25 November 2011 10:07:46
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234887757
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-72-15-1D-00-1A-4D-59-68-29
One possibility is that the wireless adapter has partly died which I think is why it was moved here
Is it possible to try a wired connection and see if that works
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 6:06 PM
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Quote from: MrT When you get to this stage, click the Repair Button and hopefully your PC will get the right info for Default Gateway and DNS / WINs Servers.
Yes, done that several times and end up with a message that "Windows is unable to repair"
Quote from: MrT Is your Wireless Adaptor setup to obtain IP Address and DNS Server Address automatically?
Yes, checked that Windows Wireless Configuration is set to 'Automatic'.
Regards,
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 7:11 PM
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Quote from: Oldjim However can you post the results of ipconfig /all first
To do that open a command prompt and type it in - note the space between ipcofig and /all
Here is the result of ipconfig:
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Netgear WNA1100N150 Wireless USB adapter
Physical Address. . . . . . . . . :E0-91-F5-4B-C6-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
That is it. Nothing like your, I am afraid.
Quote Is it possible to try a wired connection and see if that works
Afraid, Adam Walker & Matt are doing some tests, so the router is in Test Socket near the front door and my Desktop is some 25-30m away from the router and The desktop is too big to fit in near the front door. Hence the panic about the wireless adapter malfunction.
Quote One possibility is that the wireless adapter has partly died.
Yes, and the other possibility is the USB Port has gone.
Any help will be appreciate. Thank you all in advance.
Chandu.
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 10:39 PM
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Can you try the front USB port on the PC as that normally comes from a different set of ports on the motherboard
If you go into Device Manager does Universal Serial Bus controllers show anything as being adrift
What your ipconfig is showing is that it isn't seeing the router at all
Re: Help with Netgear WN1100 wireless Adapter
22-11-2011 10:56 PM
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Re: Help with Netgear WN1100 wireless Adapter
23-11-2011 4:12 PM
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Quote from: Oldjim I didn't realise it was a USB adapter - they are notoriously flakey
That's fine Oldjim. Just a thought could it be that the PC's Power Supply Unit is losing its juice?
Quote Can you try the front USB port on the PC as that normally comes from a different set of ports on the motherboard
Sorry, I have only 2 USB ports and both are at rear of the case.
Quote If you go into Device Manager does Universal Serial Bus controllers show anything as being adrift
What your ipconfig is showing is that it isn't seeing the router at all
Just done this, but with the Wireless Adapter removed. There are two items under USB (1. Intel 82371AB/EB PCI to USB and 2. USB Root Hub) and neither of them have any yellow ? on them. So, it appears that the USB is okay.
Oldjim, interigueing part is that the adapter recognises the SSID from the router.
Hope the above helps to find a solution to sort the issue. Many thanks.
Regards
Chandu.
Re: Help with Netgear WN1100 wireless Adapter
23-11-2011 4:23 PM
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Quote from: ReedRichards All your symptoms are consistent with the computer having the wrong wireless password (/key). I know that does not seem possible but just to be on the safe side, delete your wireless settings then start again, find your wireless network, click connect and re-eneter the password (/key).
Thanks ReedRichards. I have done this several times including uninstalling the device driver (just in case the driver had been corrupted) on the PC. But no joy.
It is possible that I may have done this incorrectly. So, appreciate if you can send me step-by-step procedure to this.
However, what I have not done so far is to access the router and reset the SSID and the encription key on the wireless side of the router. Do you think this will help? What puzzles me is that the laptop I am using for this posting works fine with router being some 14 metres away.
Will appreciate your suggestion/s to sort this issue.
Regards,
Chandu.
Re: Help with Netgear WN1100 wireless Adapter
23-11-2011 10:35 PM
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Quote from: chandu what I have not done so far is to access the router and reset the SSID and the encription key on the wireless side of the router. Do you think this will help?
Well it will help if it is a wrong password problem but not otherwise.
Re: Help with Netgear WN1100 wireless Adapter
23-11-2011 11:32 PM
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Passwords will be case-sensitive.
If you really want to prove it's not password related, try removing all encryption (at your own risk).
"In The Beginning Was The Word, And The Word Was Aardvark."
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