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Help serious problem

Fantasticfourum
Aspiring Pro
Posts: 386
Thanks: 53
Registered: ‎01-08-2007

Help serious problem

I know i have started another thread about a subject previously posted but it doesnt seem replies get the same response as a new post and i am pretty desperate with a problem that i have now wasted nearly two days trying to rectify so please dont move me to the other post until someone can help me.It is to do with the Antivirusxp2008 which appeared on my computer from no where even though i had avg spyware and avg anti virus running. Read the posts went to the sites downloaded spyhunter3 which said it would get rid well it didnt then in despair downloaded xoftspy se found severe malware and removed it but i still get the Warning message at startup dowloaded Vundofix didnt find anything so to summarise  Spybot, Avg , Spyhunter 3 Vundofix and Xoftspyse are all telling me my system is clear but it is not and i am losing the will to live is this something that maybe has left just the warning screen but this horrible malware even seems to have deleted my restore points as i dont seem to have any as i thought that might be a solution. This has been causing blue screen re-directing my web browser to porn sites and ad sites and slowing down my machine I have googled the threat that just directs me to buy and download software which i have done now on two occasions and im still stuck with it i am tempted to try the manual removal but am scared i will mess it up completely with changing registry entries as i am not that experienced  Any expertise would be greatly appreciated Thanks
8 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Help serious problem

Quote
author=Oldjim link=topic=67372.msg541197#msg541197 date=1219438359]
If you want a read about it Register has a 5 page article http://www.theregister.co.uk/2008/08/22/anatomy_of_a_hack/

read this it will help you understand
Not applicable

Re: Help serious problem

It looks as if you have really been through the mill  with all the fixes which do not seem to have worked. You sound very frustrated and anxious about this problem (I know the feeling).
I was talking to my computer technician the other week and he was having a really hard time with the same thing. The customer needed to preserve the system because it had expensive software on it (he uses it for his business).  Don't know how he went on - he and his colleague and spent many many hours on it.
This might not be what you want to hear (and it is only a personal opinion), I would back up all that you want to keep (if not already done), reformat and start again. Learn from the experience and hopefully it won't happen again.
Community Veteran
Posts: 1,850
Registered: ‎11-08-2007

Re: Help serious problem

one thing you could try is a specialised antivirus livecd, like knoppix.  this runs on your system loading the whole operating system into memory and doesn't affect the installed os.  once booted you can run antivirus software to scan the whole of your drive.
this thread:
http://www.pclinuxos.com/forum/index.php?topic=48512.0;topicseen
is a project the members have got going to produce the same sort of thing based on pclinuxos.  you'll need to download teh .iso and burn as an 'image' to cd.
Fantasticfourum
Aspiring Pro
Posts: 386
Thanks: 53
Registered: ‎01-08-2007

Re: Help serious problem

This has become personal now and i dont want theses f******s to beat me now when i leave the computer idle i get a blue screen of death and the computer goes through a restarting process i just thought someone else may have experienced this and have a fix... i may well go down the route of manual deletion to my registry but i know that can be extremely dangerous but at this point i think i will try anything.
Superuser
Superuser
Posts: 6,970
Thanks: 999
Fixes: 60
Registered: ‎30-07-2007

Re: Help serious problem

Have you been to the Symantec site http://www.symantec.com/security_response/writeup.jsp?docid=2008-071613-4343-99&tabid=2
That gives a pretty good description of exactly what is installed and what registry entries are made by this malware.
That should help you to remove it manually
Fantasticfourum
Aspiring Pro
Posts: 386
Thanks: 53
Registered: ‎01-08-2007

Re: Help serious problem

Hi Ianwarrilow
I dont know if its this damn malware preventing me but i cannot connect to the link or any part of it even cutting and pasting wont connect me thanks anyway
Superuser
Superuser
Posts: 6,970
Thanks: 999
Fixes: 60
Registered: ‎30-07-2007

Re: Help serious problem

I've emailed you the details from the Symantec site via the Forum
Fantasticfourum
Aspiring Pro
Posts: 386
Thanks: 53
Registered: ‎01-08-2007

Re: Help serious problem

Many thanks Ian for your trouble at least i know what i am looking for now i will spend my Saturday Evening trying to track these little buggers down
I will post here my success or failure  Once again  Many Thanks