Help Needed With Phone Line
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Help Needed With Phone Line
30-07-2010 8:17 AM
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Also noticed due to this problem that my upstream synch has now dropped from 1014kbps and just now is sitting at 698kbps.
Just tried a corded phone and my router directly into test socket on the master socket and BroadBand is still disconnecting ( My SNR upstream Just goes down to 0 and then im dis-connected ) when I lift up the reciever or go to dial out. Theres no noise on my line for what ive heard thats fine.
Im no longer a plusnet customer but thought Id ask someone here for there opinion please.
Re: Help Needed With Phone Line
30-07-2010 8:59 AM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Help Needed With Phone Line
30-07-2010 9:57 AM
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Re: Help Needed With Phone Line
30-07-2010 11:04 AM
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Re: Help Needed With Phone Line
30-07-2010 11:21 AM
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Quote I've decided to slug it out with talktalk and cancelled moving back to plusnet
This is the crunch test then Good luck.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Help Needed With Phone Line
30-07-2010 1:35 PM
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Thanks for the luck, I fear im going to need it.
Re: Help Needed With Phone Line
02-08-2010 9:14 AM
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As Ben mentions here, as it sounds like everything else has been ruled out it could be a splitter card issue at the exchange causing this one. If you do change your mind and decide to migrate back to Plusnet we'll be able to give you more detailed support and advice.
Re: Help Needed With Phone Line
02-08-2010 11:53 AM
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Edit, Moving back to plusnet for for definite so once im back we will see if i experience line problems, I didnt before but if so atleast i know ill get some proper support here.
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