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HP laptop

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
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Registered: ‎01-12-2010

HP laptop

Just a quickie i hope , was asked to do a factory reset on a HP pavilion G6 win 8 .
started at 15.00 today ,,,,,,,,, only done 24%  Huh is this normal i have read some take up to  6 hours
Cheers
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7 REPLIES 7
rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: HP laptop

I retired to bed at 23.00 and was still running  Crazy
awoke this morning ,,,,,,,,,, it had completed
dont know if this is just normal for HP or is another reason to hate win8  Embarrassed
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
picbits
Rising Star
Posts: 3,432
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Registered: ‎18-01-2013

Re: HP laptop

Personally I'd do a hard drive surface scan and make sure there weren't any bad sectors. Often when something takes excessive amounts of time it is because of hard drive damage.
rongtw
Seasoned Hero
Posts: 6,973
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Registered: ‎01-12-2010

Re: HP laptop

Cheers DomS will do after windows finishes updates  Undecided
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
pjmarsh
Superuser
Superuser
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Registered: ‎06-04-2007

Re: HP laptop

I did one the other day on a 6month old HP laptop and it was completed in just less than an hour, so certainly doesn't seem normal from either HP or Windows 8.
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ReedRichards
Seasoned Pro
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Registered: ‎14-07-2009

Re: HP laptop

Quote from: rongtw
... was asked to do a factory reset on a HP pavilion G6 ...

It should not have taken anything like the time it did.  Report back the extreme time it took to whoever asked you to do the reset and they should conclude that the hard drive is faulty.
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: HP laptop

have taken it back  Wink  noted to her it took too long and there is a problem with the HD  Smiley
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Townman
Superuser
Superuser
Posts: 22,922
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Registered: ‎22-08-2007

Re: HP laptop

HP and COMPAQ can bake their hard drives if you are not careful.  I've baked two in mine, so my laptop now always sits on top of a fan cooler.

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