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Google chrome cast

Soundararaj
Newbie
Posts: 1
Registered: ‎31-03-2015

Google chrome cast

I bought a Google chrome cast and I am unable to use it. I am not  technical and Plusnet technical say that they don't support it. The message I get from my Mobile phone is internet is not available. On the PC it says Wi-Fi needs to turned on for it to work. I am told there is some adjustments to be made. I am sure someone who is a plus ne user would have overcome this problem.
Can someone help me please.
3 REPLIES
Community Veteran
Posts: 3,424
Thanks: 19
Registered: ‎18-01-2013

Re: Google chrome cast

What router do you have and is the wireless enabled on it ?
Do your other devices have wireless access through it ?
Moderator
Moderator
Posts: 27,350
Thanks: 1,897
Fixes: 175
Registered: ‎14-04-2007

Re: Google chrome cast

Have you run the Chromecast app on your phone and does it find your Chromecast?

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Community Veteran
Posts: 5,238
Thanks: 1,132
Fixes: 3
Registered: ‎06-11-2014

Re: Google chrome cast

Just so you know, the Chromecast is not like a Roku or similar with channels available to watch, it's just a screen-mirroring device so you can do things like watch a youtube video from your computer, laptop, tablet or phone on your TV, and requires the use of google's Chrome browser to work under a non-Android OS...