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Google chrome cast

Soundararaj
Newbie
Posts: 1
Registered: 31-03-2015

Google chrome cast

I bought a Google chrome cast and I am unable to use it. I am not  technical and Plusnet technical say that they don't support it. The message I get from my Mobile phone is internet is not available. On the PC it says Wi-Fi needs to turned on for it to work. I am told there is some adjustments to be made. I am sure someone who is a plus ne user would have overcome this problem.
Can someone help me please.
3 REPLIES
Community Veteran
Posts: 3,380
Thanks: 4
Registered: 18-01-2013

Re: Google chrome cast

What router do you have and is the wireless enabled on it ?
Do your other devices have wireless access through it ?
Moderator
Moderator
Posts: 26,429
Thanks: 1,457
Fixes: 83
Registered: 14-04-2007

Re: Google chrome cast

Have you run the Chromecast app on your phone and does it find your Chromecast?

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 5,238
Thanks: 1,130
Fixes: 3
Registered: 06-11-2014

Re: Google chrome cast

Just so you know, the Chromecast is not like a Roku or similar with channels available to watch, it's just a screen-mirroring device so you can do things like watch a youtube video from your computer, laptop, tablet or phone on your TV, and requires the use of google's Chrome browser to work under a non-Android OS...