Gmail: Address Book, Contacts, Safe Senders
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- Re: Gmail: Address Book, Contacts, Safe Senders
02-12-2020 11:44 AM
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I use my Gmail account to communicate with my energy supplier. Yesterday I needed to reset my password,with them; I had mislaid it,
The company's system said a reset email had been sent, but none came to the inbox . This happened twice and I checked both Thunderbird, where I read and send all emails, Plusnet or web based, and on the Gmail site.
I can't think what, but something must be blocking those emails. I doubt it is Thunderbird, so I am looking to find the items int the title above.
At times Gmail Help seema labyrinthal and opaque, so I can't find how to access what I need, Please is anyone here who can help?
Fixed! Go to the fix.
Re: Gmail: Address Book, Contacts, Safe Senders
02-12-2020 12:29 PM - edited 02-12-2020 12:30 PM
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Hi @Luzern
You didn't say but have you checked the spam folder? I would log in via a web browser to check.
Dan.
Re: Gmail: Address Book, Contacts, Safe Senders
02-12-2020 1:13 PM
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Good afternoon Luzern
I use GMail for all my emails and find strangely somethings which normally arrive in the Primary box go into the Promotions tab just a thought
HD
Re: Gmail: Address Book, Contacts, Safe Senders
02-12-2020 4:17 PM
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@Anonymous @Dan_the_Van Thanks for suggestions, but now't in spam or promotions seen via web page.
I also found a message filter page, which seems only to tell that no message from an address has gone to spam folder.
02-12-2020 8:47 PM
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🙄😳 Doh! What a ***** I am to forget checking with Isitdown.
I'll have blame it all my struggle with my email client's, Thunderbird, new system.
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