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Fault tracking tools
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Fault tracking tools
02-06-2011 9:18 AM
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When a fault occurs with my broadband service, I find the pictorial graphs showing when disconnects occur really useful in trying to track down what may have caused them.
Is this information available (or planned to be available) as a tool for the user to access, or is it only available via a request to the PN staff?
Thanks.
Is this information available (or planned to be available) as a tool for the user to access, or is it only available via a request to the PN staff?
Thanks.
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Re: Fault tracking tools
02-06-2011 9:28 AM
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Already being discussed here http://community.plus.net/forum/index.php/topic,95658.0.html
Thread locked
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Re: Fault tracking tools
02-06-2011 9:29 AM
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It's currently only available to staff, we are looking to see if/how we can get the same information for you to see.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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