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Fault tracking tools

caryn
Rising Star
Posts: 88
Thanks: 1
Fixes: 1
Registered: 20-09-2010

Fault tracking tools

When a fault occurs with my broadband service, I find the pictorial graphs showing when disconnects occur really useful in trying to track down what may have caused them.
Is this information available (or planned to be available) as a tool for the user to access, or is it only available via a request to the PN staff?
Thanks.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Fault tracking tools

Already being discussed here http://community.plus.net/forum/index.php/topic,95658.0.html
Thread locked
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Fault tracking tools

It's currently only available to staff, we are looking to see if/how we can get the same information for you to see.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff