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Facebook password

rena
Grafter
Posts: 123
Registered: 21-01-2011

Facebook password

Does anyone know why I have to enter my Facebook password twice before I can get into it?  After I type in the correct password I get this message "The page you are trying to visit requires you to re-enter your password". It also happens to my daughter but not my son.
5 REPLIES
DeeDeeDee
Dabbler
Posts: 13
Registered: 18-01-2012

Re: Facebook password

it done it to me yesterday but doesnt today, not sure
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Facebook password

Tried clearing cookies and cache?
rena
Grafter
Posts: 123
Registered: 21-01-2011

Re: Facebook password

Ye, it didn't help  Sad
ChrisL
Grafter
Posts: 734
Thanks: 4
Registered: 13-12-2007

Re: Facebook password

If you look at the Facebook help pages, you'll find there is a known problem for some people logging on. Yours may be a variant of this?  It may be worth your while reporting your issue to Facebook using the Contact Us in the Help area. (Scroll down to the bottom of any fb page to find the Help link.)
HTH
Chris
rena
Grafter
Posts: 123
Registered: 21-01-2011

Re: Facebook password

Thanks Chris, i'll give that a go.