cancel
Showing results for 
Search instead for 
Did you mean: 

Facebook chat

rena
Grafter
Posts: 123
Registered: ‎21-01-2011

Facebook chat

I was wondering if anyone had any idea why i can no longer send messages/chat on Facebook? It just happened today.Some people can't message me either , but a few can, although i can't reply.
4 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Facebook chat

Hi rena,
I am sorry to hear that you are having issues with Facebook Chat. From personal experience, any issues that you might have with Facebook, included it's Chat facility, most likely lay with the website itself. It might be worth using a different Web Browser such as Internet Explorer, Mozilla Firefox or Google Chrome to see if you notice any differences.
I've not been able to replicate the issues that you have been seeing so it may be an issues with your Web Browser, so if you can, try an alternative and see if this resolves the issue for you.
I hope this helps Smiley
Chris Pettitt
Cloud Environments Engineer
rena
Grafter
Posts: 123
Registered: ‎21-01-2011

Re: Facebook chat

Thanks very much for replying, Chris. It looks like it was a problem with IE because I was able to use Google.
Moderator
Moderator
Posts: 19,284
Thanks: 2,163
Fixes: 348
Registered: ‎11-01-2008

Re: Facebook chat

if you have an instant messenger client that supports Jabber, you can use that with Facebook chat.
I have it set up in this way and it's much more reliable than using it through a browser.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Facebook chat

Quote from: rena
Thanks very much for replying, Chris. It looks like it was a problem with IE because I was able to use Google.

No problems Smiley
If there is anything else we can help with, please feel free to pop back.
Chris Pettitt
Cloud Environments Engineer