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FTTC installation query

glennm90
Dabbler
Posts: 11
Registered: ‎09-06-2012

FTTC installation query

Hello all,
Quick question... how come my FTTC is being installed on the 19th, and my BB Access service isn't due to go live until 20th up to midnight?
Thats a shame, I was hoping I would at least be able to try out my new broadband service after the engineer left, wether i'll be under line-stability for 10 days or not.
It doesn't make sense really.
(Is there a way to change the activation date?)
3 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: FTTC installation query

Hi glennm90,
Your broadband will be active when the engineer leaves.
Jojo Smiley
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: FTTC installation query

I hope it is just before he leaves  Lips are sealed
glennm90
Dabbler
Posts: 11
Registered: ‎09-06-2012

Re: FTTC installation query

Thanks for that JoJo Smiley