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FTP Upload Problems

aspen33
Newbie
Posts: 5
Registered: ‎21-01-2009

FTP Upload Problems

Hi all,
I have read many post about people have trouble uploading using FTP.  I have read most of them for ideas but am still comming unstuck.
A am trying the following to connect:
Opening up internet explorer and typing in ftp://ftp.plus.net//
The user name and login in appear.
Username; as per login
Password************
These are the same login and password that i useto log into plusnet site but i am getti gno where.  What am i doing wrongHuh Cry
[Moderator's note by Jim (Oldjim)  All caps in title removed ]
9 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: FTP UPLOAD PROBLEMS

The address is ftp://username@ftp.plus.net and then you get the request as shown in this picture - by the way remove your username
aspen33
Newbie
Posts: 5
Registered: ‎21-01-2009

Re: FTP Upload Problems

Hi Jim thanks for you reply.
I have typed in the URl link and i get the box as show in your reply.  I then substitue username for my actual user name.  The screen does a refresh but i stil get nothing.  I have tried disabling my firewall and made sure that i have the enable tfp folder view in the options in my internet explore?Huh

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: FTP Upload Problems

This may be heresy for you but try installing Firefox then FireFTP http://fireftp.mozdev.org/
When you start it the account details are as these two pictures.
I have blacked out my username in the two places
aspen33
Newbie
Posts: 5
Registered: ‎21-01-2009

Re: FTP Upload Problems

Hi Jim I have done as you have suggested but when i enter my user name and password all i keep getting is an error code 530 login incorrect.  I am using the login details that we use to login to the plus net home page.  Please see attached screen shot.Huh 
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: FTP Upload Problems

You may need to raise a ticket as something is rather badly adrift.
Alternatively wait for a Plusnet rep to pick it up.
If nothing has happened by tomorrow midday I will nudge someone.
aspen33
Newbie
Posts: 5
Registered: ‎21-01-2009

Re: FTP Upload Problems

Hi Jim,
Thanks for your help.  I just cant believe this is turning out to be so difficult.  I saw a post a while back with a similar problem someone was having and plusnet did something  their end and then it worked fine.  Maybe i have the same problem.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: ‎04-04-2007

Re: FTP Upload Problems

Hi,
Jim's asked me to have a look, seems to be failing for me too so I've attempted a fix. Will take about 15 minutes for that to go through, give it another try after that. I'll check again before I go home.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: FTP Upload Problems

Hi,
Is it fixed
aspen33
Newbie
Posts: 5
Registered: ‎21-01-2009

Re: FTP Upload Problems

WHOOOPY  Grin
Have tried it today exactly the same as i have always done and it works.  I was starting to think i was going mad!!!!! Crazy.  Thank you both very much indeed.
All the best
Mike