Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Explanation of departments responsibilities
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Explanation of departments responsibilities
Explanation of departments responsibilities
15-07-2010 7:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can someone put what different department does i.e Tech, digital care etc so people know who to contact if there is a problem.
Thanks
Thanks
2 REPLIES 2
Re: Explanation of departments responsibilities
15-07-2010 8:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
dont think you get much choice on who to contact, the glorious system takes care of that for you
Re: Explanation of departments responsibilities
15-07-2010 8:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm afraid that you wouldn't have a choice of which department you contact - although your calls would be routed through to our customer service, provisioning, technical or business support teams depends on which number you call and which options you select.
Our Digital Care team are responsible for helping customers in these forums, plus a massive amount of work that they do behind the scenes that you'll be unlikely to see the majority of!
Our Digital Care team are responsible for helping customers in these forums, plus a massive amount of work that they do behind the scenes that you'll be unlikely to see the majority of!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Explanation of departments responsibilities