Error message when using Gmail app on my phone to access plusnet email
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Error message when using Gmail app on my phone to access plusnet email
03-10-2025 1:03 PM - edited 03-10-2025 1:05 PM
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Starting today I have been getting the error message in the attached image on two different android devices. Despite this message I can still send and receive email. I have not got any other notifications indicating what actual action I need to take is.
The message reads "To continue, you'll need to take additional action
Your account or device settings require you to complete additional steps before using the Gmail app"
Is anyone else seeing this or know how to resolve it. On my pc I am having no issues accessing my email via Outlook or via the webmail client.
Re: Error message when using Gmail app on my phone to access plusnet email
04-10-2025 9:26 PM
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Moderators Note
This topic has been moved from Email to Tech Help
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Error message when using Gmail app on my phone to access plusnet email
06-10-2025 4:15 PM
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Hi @mrwizard,
Welcome to the Community!
I'm sorry to hear you're seeing this error message. Have you reached out to the Google Help team to query why this is happening?
Rach
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