Email account only

[#1]

I have just left Plusnet 

I have set up an Email only account.

I can receive emails fine, but I am unable to send any. error message 505 comes up

I spoke with technical who were helpful. I can send emails on webmail but not on any other , ie thunderbird or bluemail

Help me please !!!

[#2]

Error 505 is 'client not authenticated'

When not sending from a plusnet broadband connection , you must use authentication for the outgoing server with your plusnet username and password

[#3]

How do I do this . I have tried various but its not happening on Bluemail or thunderbird

[#4]

When configuring the outgoing server there should be an option ( certainly is on tbird) 'use authentication'

Select that and use your plusnet account and password as the username and password required by the authentication configuration

[#5]

Will not work on tbird. I have sorted bluemail

[#6]

It will work on Tbird. I use it on my tbird configurations, I just don't have them to hand to show the details at the moment. I'm away from home and only have android tablets using k9 with me.

[#7]

Moderator's note(s):

Thread moved from General Chat to Tech Help.