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Does adding comments to a ticket put it to the back of the queue?

warpspider
Grafter
Posts: 26
Registered: 18-11-2013

Does adding comments to a ticket put it to the back of the queue?

It says not to add extra comments unless absolutely necessary, does it increase the wait time for the additional comments to be read?
2 REPLIES
Moderator
Moderator
Posts: 26,428
Thanks: 1,455
Fixes: 83
Registered: 14-04-2007

Re: Does adding comments to a ticket put it to the back of the queue?

No, the problem was fixed quite some time ago.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
warpspider
Grafter
Posts: 26
Registered: 18-11-2013

Re: Does adding comments to a ticket put it to the back of the queue?

Thanks a lot for the information.
adie:quote