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Do any of you use WeQ4U as it seems to get round the Plusnet queue problem

Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Do any of you use WeQ4U as it seems to get round the Plusnet queue problem

https://play.google.com/store/apps/details?id=com.orderlysoftware&hl=en_GB
Quote
FREE CALLS on ALL 0800 0870 and MOST 0845 0844 0843 0871 0872! Fed up with queueing for UK call centres? The WeQ4U App gets you through without waiting on 01/02/03/08 numbers!
As featured in Metro, Call Centre Focus, Kiss FM, Heart and BBC Radio and TV, amongst others.
WINNER Real Business Future 50 People's Champion Award!
WeQ4U is an Android app that works with any Android phone, and puts you through to any UK number starting 0800, 0808,0500 (i.e. ALL FREEPHONE) and all 01, 02, 03, or 0870 numbers, as well as thousands of other 0871, 0872, 0873, 0843, 0844 and 0845 numbers in our extensive database of UK companies - that's MORE than SayNoTo0870!
To use it, just enter the number you wish to reach and the app will connect you. If you get stuck in a queue, just press 9* on your telephone keypad, and your phone will disconnect from the call.
We'll stay in the queue for you, and when an agent answers, you will be automatically reconnected straight away.
***We Queue For You***We Q For You***We Queue 4 You***We Q 4 You***We Queue For U***We Q For U***We Queue 4 U***We Q 4 U***
We save you time and money:
Calls through WeQ4U are included in your standard minutes, saving you around 30p per minute on your 08 calls! Plus, you don't use any minutes for the time we wait in the queue for you. How good is that!
2 REPLIES 2
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Do any of you use WeQ4U as it seems to get round the Plusnet queue problem

Iv'e not used it as yet as I only found out about it earlier today
However I will try it when I need to ring support
ITWorks
Superuser
Superuser
Posts: 2,118
Thanks: 739
Fixes: 9
Registered: ‎05-11-2008

Re: Do any of you use WeQ4U as it seems to get round the Plusnet queue problem

Have used it many times, over the last year or so, great app.
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.