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Deleting user account

FIXED
southken
Rising Star
Posts: 107
Thanks: 14
Fixes: 2
Registered: ‎17-07-2010

Deleting user account

Hi all, could anyone tell me how to delete my user account name and password from windows 10 please?  I want to return a laptop which I have just received but I have set up a user account.  Thanks.

5 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Deleting user account

Best bet would be a factory reset:

 

Open the Start menu and select Settings (the cog wheel).

Now type 'reset' in the search bar and select 'Reset this PC' on the left when the results appear.

It's under the Recovery section of Update & Security and you can now hit 'Get started' to begin the process.

During this you can select if you would like to keep files or do a full reset. Just click on Keep Remove Everything.

 

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
RJM
Rising Star
Posts: 171
Thanks: 16
Registered: ‎28-01-2013

Re: Deleting user account

This is from Microsoft:

 

"To back up info on your Windows 10 PC and reset it:

  1. Go to Settings > Update & security > Backup.
  2. Use an external drive to back up your File History.
  3. Once you've backed up all the info you need, go to Settings > Update and security > Recovery.
  4. Under Reset this PC, select Get started, and follow the instructions on the screen.
  5. Once you've reset your PC, make sure you remove your PC from account.microsoft.com/devices"

 

southken
Rising Star
Posts: 107
Thanks: 14
Fixes: 2
Registered: ‎17-07-2010

Re: Deleting user account

Thanks Matty, would I not be better clicking 'remove everything?

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Deleting user account

Woops - I've edited my comment Grin

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
southken
Rising Star
Posts: 107
Thanks: 14
Fixes: 2
Registered: ‎17-07-2010

Re: Deleting user account

Fix

Thanks Guys.