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Dead laptop

Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

Dead laptop

Hi
My son's laptop appears to have turned up its toes.  I'm pretty sure the fault lies in the power connection as it simply won't charge (or run while plugged in)  I'v tried a couple of leads, so it appears to be an internal connection.
I believe that, that means an expensive repair, so I'm expecting to have to get him a new one.  How hard is it to get the files off his old one?  Sad
John
3 REPLIES
Moderator
Moderator
Posts: 19,296
Thanks: 2,170
Fixes: 350
Registered: ‎11-01-2008

Re: Dead laptop

You should be able to remove the hard drive and then get something like this to turn in into an external USB drive to copy the data off.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 4,915
Thanks: 139
Fixes: 25
Registered: ‎14-07-2009

Re: Dead laptop

What often happens is that the power socket (which is usually mounted directly on the motherboard) can work loose.  If you are going to move a laptop it's always a good idea to remove the power cable first so as not to impose strain on the power socket.  The repair can be expensive but a few repair shops specialise in this type of repair and would typically charge somewhere between £50 and £100. 
Community Veteran
Posts: 1,699
Registered: ‎30-07-2007

Re: Dead laptop

Thanks
Someone else quoted around £100 for the repair, but since the laptop is about 4 years old, it hardly seemed worth it.  (The screen hinges looked a bit weak as well, so I think a replacement is the best solution.  I like the caddy idea, and will probably do that in time, but I managed to get it charged up enough to take the files off it - so an expensive day  Undecided
Thanks for the help
John