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Connection to a robo hoover

jab1
The Full Monty
Posts: 22,344
Thanks: 7,753
Fixes: 330
Registered: ‎24-02-2012

Re: Connection to a robo hoover

On a phone, select 'desktop' from the dropdown menu (three dots), and then click the 'mountain' icon at the top of the reply window - or just use the laptop, whichever is easiest for you.

John
Anita1
Dabbler
Posts: 10
Registered: a month ago

Re: Connection to a robo hoover

I've changed the IP numbers & reset the router, tried to set up the hoover on the app again, but get exactly the same error message...-3004.1 failure to connect to device 

MisterW
Superuser
Superuser
Posts: 18,201
Thanks: 7,700
Fixes: 518
Registered: ‎30-07-2007

Re: Connection to a robo hoover

In that case you're going to have to check with the supplier of the hoover

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Anita1
Dabbler
Posts: 10
Registered: a month ago

Re: Connection to a robo hoover

Yes OK fine! Thank you for your help anyway
MisterW
Superuser
Superuser
Posts: 18,201
Thanks: 7,700
Fixes: 518
Registered: ‎30-07-2007

Re: Connection to a robo hoover

These sort of  devices are great when they work, but the. manufacturers provide no diagnostics to enable any fault finding when they don't work

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.