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Connection problems on 2.4Ghz

EdCheese
Newbie
Posts: 3
Registered: 27-06-2017

Connection problems on 2.4Ghz

Looking for some help!

Everything was fine until I started getting bluetooth interference on a speaker (this may be coincidence) and decided to shut off the 2.4Ghz on the router to see if that was the problem.

It did not sort the issue, since then I have had intermittent connections on the 2.4Ghz (was the interference the start of the problemHuh).

5Ghz works fine, 2.4Ghz was working after a full reset of the router yesterday. Now has just stop working again. I know it is the router at fault as 3 devices, all which need the 2.4, dropped out at the same time this evening.

I have given 2.4G and 5G different SSID names and removed the sync between them. Still no 2.4 wifi.

 

Suggestions please anyone.

Thanks 

4 REPLIES
Community Veteran
Posts: 14,019
Thanks: 540
Fixes: 9
Registered: 01-08-2007

Re: Connection problems on 2.4Ghz


EdCheese wrote:

I know it is the router at fault as 3 devices,

Still no 2.4 wifi.

 


You answered your own question... The router has bitten the wifi dust and gone off to radio heaven.. or at least its on its way there.

You could try changing channels, setting it to auto or plugging in an ethernet wifi AP to the network.

Don't ask how to change your channels, you've not supplied the make / model of your router.

I need a new signature... i'm bored of the old one!
Plusnet Help Team
Plusnet Help Team
Posts: 4,829
Thanks: 1,060
Fixes: 235
Registered: 21-04-2017

Re: Connection problems on 2.4Ghz

Hi there,

 

It does sound like the router may have broken.

 

If you're using the Hub One, I take it wireless network enable is set to yes for the 2.4 Ghz Wireless? It's also possibly worth changing the channels as advised by 7up.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
EdCheese
Newbie
Posts: 3
Registered: 27-06-2017

Re: Connection problems on 2.4Ghz

Thanks 7up, 

I have tried different channels but this didn't help.

I suspected it was broken but thought I would ask in case I've missed something daft.

 

Ed

EdCheese
Newbie
Posts: 3
Registered: 27-06-2017

Re: Connection problems on 2.4Ghz

Cheers Gandalf,

 

It is a Hub One, both 2.4 & 5 are enabled.

I will try a hard reset again tonight and see what happens.

All my devices work fine, its the kids and wife's that don't so I could leave it .......on second thoughtsGrin 

 

So, new router here I come. Any suggestions on a better router that the Hub One (with out spending silly money) or is it pretty reasonable?

 

Ed