Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Changing from BBYW Pro to Unlimited enquiry.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Changing from BBYW Pro to Unlimited enquiry.
Changing from BBYW Pro to Unlimited enquiry.
20-07-2013 5:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
I'm on an old Plusnet package - Broadband Your Way Pro at £19.99 a month.
I would like to change to the Broadband Only Unlimited package at £12.49 a month.
I don't want Plusnet line rental or a router.
I have two questions:
I would like to know if I will be able to keep my Broadband phone and Fax numbers?
How long would it take for the order to be processed?
Regards,
Drat.
I'm on an old Plusnet package - Broadband Your Way Pro at £19.99 a month.
I would like to change to the Broadband Only Unlimited package at £12.49 a month.
I don't want Plusnet line rental or a router.
I have two questions:
I would like to know if I will be able to keep my Broadband phone and Fax numbers?
How long would it take for the order to be processed?
Regards,
Drat.
4 REPLIES 4
Re: Changing from BBYW Pro to Unlimited enquiry.
20-07-2013 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey Drat,
Yes, you'll keep the broadband phone and you'll keep the Fax numbers.
The change will happen on your next invoice date. It should display this before you confirm the change.
Cheers,
Matt
Yes, you'll keep the broadband phone and you'll keep the Fax numbers.
The change will happen on your next invoice date. It should display this before you confirm the change.
Cheers,
Matt
Re: Changing from BBYW Pro to Unlimited enquiry.
20-07-2013 5:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unless your next invoice date is in the next couple of days, I believe, since it might not have time to process the order before the invoice process.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Changing from BBYW Pro to Unlimited enquiry.
20-07-2013 5:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's only usually a problem for home phone changes, broadband only changes are fine as long as it is done the day before or earlier.
Re: Changing from BBYW Pro to Unlimited enquiry.
22-07-2013 5:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
Thanks for your replies.
I placed an order today - 12 month contract
I wonder what I can spend the £7.50 difference on...?
Drat.
Thanks for your replies.
I placed an order today - 12 month contract
I wonder what I can spend the £7.50 difference on...?
Drat.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Changing from BBYW Pro to Unlimited enquiry.