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Change password key??

rebeccaanne1
Newbie
Posts: 2
Registered: 06-10-2015

Change password key??

So I'm trying to change my Internet key because my neighbour has got hold of it and using my Internet, causing my bill to be alot more.. Does anyone know how I can change this please?
4 REPLIES
Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Change password key??

Which router do you have?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
rebeccaanne1
Newbie
Posts: 2
Registered: 06-10-2015

Re: Change password key??

Plusnet technicolour? Tg582n? Openreach...? Sorry I dntno the difference haha
Moderator
Moderator
Posts: 18,701
Thanks: 1,956
Fixes: 247
Registered: 11-01-2008

Re: Change password key??

welcome to the forums Smiley
should be some guides here Smiley
http://www.plus.net/support/broadband/hardware/

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Change password key??

Following through from dvorak's link for the Technicolor 582  you need section 2 in http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml. It's the WPA-PSK/WEP Encryption Key you need to change.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)