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Change password key??

rebeccaanne1
Newbie
Posts: 2
Registered: ‎06-10-2015

Change password key??

So I'm trying to change my Internet key because my neighbour has got hold of it and using my Internet, causing my bill to be alot more.. Does anyone know how I can change this please?
4 REPLIES 4
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Change password key??

Which router do you have?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
rebeccaanne1
Newbie
Posts: 2
Registered: ‎06-10-2015

Re: Change password key??

Plusnet technicolour? Tg582n? Openreach...? Sorry I dntno the difference haha
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Change password key??

welcome to the forums Smiley
should be some guides here Smiley
http://www.plus.net/support/broadband/hardware/
Customer / Moderator
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If it fixed it click 'This fixed my problem'
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Change password key??

Following through from dvorak's link for the Technicolor 582  you need section 2 in http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml. It's the WPA-PSK/WEP Encryption Key you need to change.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)