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Cashback - which email?

richardglover
Newbie
Posts: 2
Registered: 04-06-2015

Cashback - which email?

Hi all,
I signed up recently and am all up and runing (w00t).  I've had the email through from plusnet regarding the cashback offer and have gone to the form to fill it in.  It's pretty straightforward, but the last box asks for my email address.  Which one does it want though?  The email I gave them when I signed up (my gmail account) or my plusnet account (ie - bob@bobsmith.plus.com)?  Or is a different one?
I just don't want to fill the form in and then not receive the cashback because I entered the wrong info.
Many thanks  Smiley
3 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Cashback - which email?

Welcome aboard Smiley
Sticking the Gmail one in should be fine. Let me know if there's any problems
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
richardglover
Newbie
Posts: 2
Registered: 04-06-2015

Re: Cashback - which email?

Hi Matty,
Thanks for that, but putting the gmail one in threw up an error, so it appears the bob@bobsmith.plus.com is the correct one.  I tried that and it said it's gone through.  I'll let you know if there's any problems.
Thanks  Grin
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Cashback - which email?

It should be the email address that was showing in your contact details on our website.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff