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Cant log into to MSN Live Messenger - is it blocked?

lowercase
Dabbler
Posts: 21
Registered: ‎14-02-2010

Cant log into to MSN Live Messenger - is it blocked?

A couple of weeks ago I started having problems with logging into MSN Live Messenger, it would work after maybe a couple of attempts.  BUT - messages I sent to people often didn't get through.  Now, I can't log in at all - if I click more information I get taken to a microsoft error page with Error 8100030d.  Im on XP SP3,  MSN version 2009 (14.0.8117.416)
I thought it was a problem with my PC so uninstalled and reinstalled, but the problem persists.  However I also tried it on my old desktop PC, and that won't connect either, so i'm thinking its a problem with the router or maybe its being blocked.  I have a Netgear DG834G V2 with firmware V3.01.38.
3 REPLIES 3
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Cant log into to MSN Live Messenger - is it blocked?

Windows Live Messenger works for me using a TG595v8 and Windows Vista. Since the problem occurs on two PCs I think a router problem is the most likely cause. Does the router allow PnP connections?
David
lowercase
Dabbler
Posts: 21
Registered: ‎14-02-2010

Re: Cant log into to MSN Live Messenger - is it blocked?

Quote from: spraxyt
Does the router allow PnP connections?

Im not sure what that is lol
It seems quite a few people are having this problem  http://windowslivehelp.com/thread.aspx?threadid=9af33aa9-d9a2-443c-aa4b-0727f835271c  Might be a microsoft problem
adie:green removed bit of quote that wasn't required
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Cant log into to MSN Live Messenger - is it blocked?

Other thing to do is to try and reduce the MTU to 1430, sometimes MS sites struggle with it set at 1500.
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