Cannot connect to Internet on own D-Link router
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- Re: Cannot connect to Internet on own D-Link route...
29-03-2019 2:00 PM
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I'm just trying to replace the default Plusnet router I have with a D-Link DIR-878 but I cannot seem to connect to the Internet after configuration. I've added the details in as per the images attached (some of the sensitive stuff has been asterisked out).
Any ideas on how I could go about connecting?
Fixed! Go to the fix.
Re: Cannot connect to Internet on own D-Link router
29-03-2019 2:19 PM
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The settings required for PlusNet can be found here
https://www.plus.net/help/broadband/broadband-connection-settings/
Brian
Re: Cannot connect to Internet on own D-Link router
29-03-2019 2:27 PM
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Yes these are the ones I am using from the fiber section (with my details edited in)
myusername@plusdsl.net
My member center password
PPPoE Always On
After entering this though there is still no Internet. I have a cable running from the Internet port on my router to master socket which is a fiber SSFP one if it helps. No Internet light on the router either.
Re: Cannot connect to Internet on own D-Link router
29-03-2019 2:32 PM
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You don't show the VLAN tab from your first pic, is that set to 101?
29-03-2019 2:32 PM
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@GravyGranule The standard PlusNet supplied one is a combined modem/router. The DIR-878 is only a router, you will need a separate modem to use with that OR replace it with an alternative combined modem/router.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot connect to Internet on own D-Link router
29-03-2019 2:51 PM
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Re: Cannot connect to Internet on own D-Link router
29-03-2019 3:28 PM
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Its not possible to use the PN router as a modem only. You could use it as a modem/router and configure the DIR_878 just as a wireless access point.
or (assuming you're on Fibre) get a used Openreach HG612 fibre modem from ebay and just connect that to the telephone line and your DIR-878 directly to that
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Cannot connect to Internet on own D-Link router
03-04-2019 1:04 PM
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Checking the router log shows CHAP authentication failed. This is with my user@plusdsl.net and member centre password with PPPoE Always On set.
Any idea what might be wrong?
Re: Cannot connect to Internet on own D-Link router
03-04-2019 1:43 PM
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Re: Cannot connect to Internet on own D-Link router
03-04-2019 2:31 PM
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Appreciate all the help!
Re: Cannot connect to Internet on own D-Link router
20-08-2020 11:48 AM
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This post may help: https://kevq.uk/how-to-use-your-own-router-with-plusnet-fibre-broadband/
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