Can you get brand new wiring?

[#1]

Hi everyone so iv posted in the other forums about having slow upload speed https://community.plus.net/t5/Fibre-Broadband/Lower-then-estimated-upload-speed/td-p/1375550

basically a year or 2 my upload speed dropped to around 6 mb max, yet at one point i was getting 14 mb easily, this was when i had bt infinity, bt had no clue why and basically just said upload is important to them etc so i just got on with it, even though it would be so beneficial for me to have better upload speed, for uploading videos and game streaming.

Anyways long story long .. lol, is there any way to get brand new wires for the master socket done by BT? i remember watching the guy install my bt infinity and the wiring looked like 100 years old, and im curious if this is the cause, can they like feed fresh wires up or something? i changed to plusnet fibre yesterday hoping the switch would fix the upload problem but sadly not

[#2]

Not an expert...... but.....

If you were getting 14 Mb on the old wire,  with Bt infinity, then why would replacing it with "new wire"  make your present speed any better  ? ? ? ? 

[#3]

no no no i had 14 mb on it at the start a few years back but it didnt last long, then for the last few years its been stuck at 6 mb max, on bt and now also on plusnet.

[#4]

I doubt BT would change your cable for a new one unless there was some kind of fault .

You can ask for them to replace it yourself but i wouldnt be surprised if you get a shock at the charges you would be given .

[#5]

Yeh I assumed the price would be expensive, can't be easy putting new cables through etc. I wonder if slow upload is a fault though? My download, ping, packet loss etc is fine, no noise on the line and upload profile is 20 mb so I don't understand it

[#6]

have you tried reporting a fault at PN ?

https://portal.plus.net/apps/kbdfaults

[#7]

You would have to run a decent cable all the way back to the exchange.

[#8]

yeh thats not going to happen lol, i meant the cables from the master socket to the cabinet, what if they are damaged etc?

[#9]

What if they were damaged a bit more by "an Act of God"?

[#10]

what? im curious to know if its possible to get new wiring from the cabinet to the master socket, and if so what the price would be lol. i dont understand what ur trying to say exactly

[#11]

The only way to get a new dropwire would be in the event of the cable being damaged by a fallen tree, someone crashing their car into the telegraph pole, or someone nicking the cable as part of a spate of copper theft in the area, otherwise, it's a case of SOOL unless a fault is found on the wiring...

Assuming of course it's overhead wiring, if it's underground, then they're going to be extremely reluctant (but fully willing to charge a few hundred quid) to pull a new cable through just for a few missing Megabits...