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Can't remove PlusNet Assist
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- Re: Can't remove PlusNet Assist
Can't remove PlusNet Assist
23-08-2012 4:47 PM
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I'm trying to help a friend of mine (not one of my referrals!) whose PC is running very slowly (Reasonably fast Dell with 1GB ram and XP).
Getting to the heart of it there seem to be conflicts between an "excess" (to put it mildly) of protection/support/monitoring software on his PC.
I've got rid of nearly all of it (including the irrelevant BT Broadband Help) but uninstalling PlusNet Assist just seems to "hang".
Leaving it for ages sees no change and Task Manager shows it to be doing little if anything.
I'm tepted to just delete the directories it runs from (in Safe Mode) but is there a better way, e.g a "removal tool"?
I've tried both via Control Panel and the Uninstall option in the program group. Identical non-progress.
Getting to the heart of it there seem to be conflicts between an "excess" (to put it mildly) of protection/support/monitoring software on his PC.
I've got rid of nearly all of it (including the irrelevant BT Broadband Help) but uninstalling PlusNet Assist just seems to "hang".
Leaving it for ages sees no change and Task Manager shows it to be doing little if anything.
I'm tepted to just delete the directories it runs from (in Safe Mode) but is there a better way, e.g a "removal tool"?
I've tried both via Control Panel and the Uninstall option in the program group. Identical non-progress.
3 REPLIES 3
Re: Can't remove PlusNet Assist
23-08-2012 5:11 PM
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Hi there
Revo Uninstaller is a very good removal tool that i use a lot
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html
Regards
Mike
Revo Uninstaller is a very good removal tool that i use a lot
http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html
Regards
Mike
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Re: Can't remove PlusNet Assist
23-08-2012 6:03 PM
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Well it went eventually after a few reboots and retries.
System is now nice and fast too.
System is now nice and fast too.
Re: Can't remove PlusNet Assist
23-08-2012 9:51 PM
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Out of interest what did you have to do to uninstall ?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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