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Can't log in to member centre.

pepsi_max2k
Grafter
Posts: 108
Registered: 01-08-2007

Can't log in to member centre.

Hey guys, not sure what's going on, but I can't log in to PN member centre, although it's been over a year since I last tried.
I've confirmed my username via old emails (pepsimax2k1), have used same username on https://portal.plus.net/forgotpassword/ to get a password reminder sent, which gives me a link to a page showing my actual password, yet using it just says "Invalid username or password. Please try again." . I've tried a few alternatives but frankly if it's telling me my exact user / pw combo (and it's exactly what I thought it was), and this doesn't work, what gives? Smiley
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Can't log in to member centre.

I've tested your details and they work fine.
Have you tried another browser?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
pepsi_max2k
Grafter
Posts: 108
Registered: 01-08-2007

Re: Can't log in to member centre.

Hmm well it's fine now. Though yes, I tried multiple browsers, multiple cookie clears, etc. I'll leave that one down to the gods of the net then. Oh what games they like to play with me...  Cheesy