Can't access my site

[#1]

Something has gone badly wrong - my site www.joanscott.co.uk hosted on 1&1 is no longer accessible and a tracert gives this result

Quote

Tracing route to www.joanscott.co.uk [82.165.50.61] over a maximum of 30 hops:   1    40 ms    99 ms    99 ms  speedtouch.lan [192.168.1.254]   2    36 ms    36 ms    36 ms  lo0-plusnet.pcl-ag01.plus.net [195.166.128.27]   3    37 ms    35 ms    36 ms  gi1-2-803.pcl-gw1.plus.net [84.92.5.57]   4    36 ms    35 ms    35 ms  te2-2.pte-gw1.plus.net [212.159.0.186]   5    36 ms    37 ms    36 ms  te2-4.pte-gw2.plus.net [212.159.1.102]   6    36 ms    36 ms    35 ms  linx.bb-c.the.lon.gb.oneandone.net [195.66.224.9 8]   7    52 ms    50 ms    50 ms  te-1-3.bb-c.bap.rhr.de.oneandone.net [212.227.12 0.49]   8    52 ms    51 ms    51 ms  te-1-1.gw-dista-a.bs.ka.oneandone.net [212.227.1 16.216]   9    52 ms    50 ms    51 ms  vl-999.gw-ps5.bs.ka.oneandone.net [212.227.125.6 ] 10    50 ms    51 ms    51 ms  kundenserver.de [82.165.50.61]

[#2]

Oldjim it is working for me here on plusnet.
Very nice pictures.

[#3]

I get the same as you Jim from work, which is NOT a PlusNet connection.  The IP address is an 1&1 IP address in Germany.
Phil

[#4]

looks like I can now get it but very slow - I have raised a question with 1&1 - also tried with RIN same result

[#5]

No reply here in a time I was prepared to wait, and I'm not on PN either. 

[#6]

I also have a website on 1&1 which is inaccessible at the moment - although it was ok earlier. Looks like they have a problem at the moment.
Cliff

[#7]

Thanks Cliff - I wish they had a status report on their website.

[#8]

Seems to be working at home and work now, seems the issue is sorted.

[#9]

Hello Jim,
Using Firefox, Plusnet, Zonealarm,
I get a blank screen...... no address in the address bar...... an active icon (going round in circles) on the left top under the toolbar, and bottom left tool bar says "waiting for www.joanscott.co.uk "
In the time it took to type this, it has now appeared as full (normal) webpages display.
(took about 2 mins from clicking on your link)

[#10]

Response from 1and1 support

Quote

Thank you for contacting us. We apologize for the inconvenience. As of the moment, we are having an issue regarding the websites which are not accessible. Some will take time to load up or it will just display a blank page. The administrators are already aware of this issue but we cannot give you the exact timeframe on when this will be available. We can rest assure you that it is already set to high priority since most of the UK accounts are affected. Please bear with us since they are doing their best to resolve the issue.

[#11]

My site just became accessible again, so whatever it was they seem to have sorted it.
I think we are spoilt here by PlusNet transparency
Cliff