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Can't access anything
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Can't access anything
25-07-2010 5:49 PM
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My father has a problem with his laptop, the mouse pointer is working ok but when he clicks to access anything, eg, internet, it just won't open it. I can't close it down and restart it or anything, it is just stuck. Any ideas, please.
6 REPLIES 6
Re: Can't access anything
25-07-2010 6:28 PM
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Is he using a touch pad or an external mouse and which make of laptop is it
Re: Can't access anything
25-07-2010 6:32 PM
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It is an HP 530 laptop and he is using a touch pad.
Re: Can't access anything
25-07-2010 6:35 PM
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Plug a mouse in.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Can't access anything
25-07-2010 6:40 PM
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I would agree with that but then I hate touch pads.
However it may be a driver problem so try loading the latest version from http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3375995&lang=en&cc=us...
However it may be a driver problem so try loading the latest version from http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3375995&lang=en&cc=us...
Re: Can't access anything
25-07-2010 6:42 PM
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Wouldn't Plug 'n' Pray work?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Can't access anything
25-07-2010 7:08 PM
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Thanks for your replies, it is now sorted, i had to go into mouse on the control panel and enable the touchpad function. He had no idea how it happened, he didn't do anything of course!
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