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Buffering

randmosborne
Newbie
Posts: 1
Registered: 29-10-2013

Buffering

I can only watch on-line videos such as Youtube, iPlayer, for a few seconds before buffering occurs.  How can I stop this?  This only started a couple of weeks ago.  I am not very experienced about the solution to problems.  I've got Flashplayer installed.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Buffering

Post the information requested here and we will have an idea (or not) http://community.plus.net/forum/index.php/topic,96155.0.html
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Buffering

Hi there,
I can see that you've got a fault raised with us with regards to your Telephone Service. We're expecting to get a further update on this within the next 48 hours. We'll keep you posted on this via Ticket: 76281481.
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 26,678
Thanks: 902
Fixes: 10
Registered: 10-04-2007

Re: Buffering

If there is a fault on the telephone line it's almost certain it will drastically affect your broadband speeds. You might need help getting back to full speed after the phone fault is fixed - so if it doesn't improve post back with the information requested in the post Jim linked.
jelv (a.k.a Spoon Whittler)
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