Bt Sport login error

[#1]

I have Mad catz mojo streaming device with Android installed. I have sideloaded the BT. Apk file which loads. However, upon submitted credentials I get id001 error.
I am able to login via other devices.
Can anyone advise a solution please?

Thanks!

[#2]

Moderators Note

This topic has been moved from Everything Else to Tech Help 

[#3]

Error is related to username / password:

“ID001”

Error Message: Sorry, we didn't recognise the details you've entered (Username or/and Password); Please check and try again. Or, if you need a reminder of your username or password, please use the links provided

Not sure on the Mojo, but it if doesn't have all the google services installed - which I guess it doesn't as you haven't installed this from play store - then maybe it's missing an authentication piece.