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Bt Sport login error

Anointed1
Newbie
Posts: 4
Registered: ‎16-05-2018

Bt Sport login error

I have Mad catz mojo streaming device with Android installed. I have sideloaded the BT. Apk file which loads. However, upon submitted credentials I get id001 error.
I am able to login via other devices.
Can anyone advise a solution please?

Thanks!
2 REPLIES
Moderator
Moderator
Posts: 19,220
Thanks: 2,141
Fixes: 341
Registered: ‎11-01-2008

Re: Bt Sport login error


Moderators Note


This topic has been moved from Everything Else to Tech Help 

 


 

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 19,220
Thanks: 2,141
Fixes: 341
Registered: ‎11-01-2008

Re: Bt Sport login error

Error is related to username / password:

 

“ID001”

Error Message: Sorry, we didn't recognise the details you've entered (Username or/and Password); Please check and try again. Or, if you need a reminder of your username or password, please use the links provided

 

Not sure on the Mojo, but it if doesn't have all the google services installed - which I guess it doesn't as you haven't installed this from play store - then maybe it's missing an authentication piece. 

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'