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Broadband

Community Veteran
Posts: 7,993
Thanks: 637
Fixes: 8
Registered: 02-08-2007

Broadband

According to the BT website the telephone exchange covering this area is being upgraded for faster broadband and a number of little green boxes (BT) have appeared in various areas linked to this particular exchange, however everything seems to have gone quiet over the last week so the question is this, when an exchange is upgraded does this mean that everybody using that exchange will be automatically upgraded or do they just do the areas with the greatest density of population.
If no one knows the answer then is there any way to contact BT for an answer (ie Is there a specific department  in BT that deals with this )
3 REPLIES
Steve
Seasoned Pro
Posts: 6,700
Thanks: 252
Registered: 13-07-2009

Re: Broadband

When you say faster broadband do you mean ADSL2+ or Fibre?
If life gives you lemons, make lemonade.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Broadband

Hi,
If you're referring to Fibre, the exchanges aren't being upgraded in order of population density.
However, if an exchange is enable for Fibre then you would still need to wait for your local cabinet to be upgraded aswell.  There wouldn't be someone at BT that you would be able to contact I'm afraid, but we would be able to give you any information about this that we have.
Community Veteran
Posts: 7,993
Thanks: 637
Fixes: 8
Registered: 02-08-2007

Re: Broadband

My nearest Exchange is Broughton (Preston in Lancashire)
Over and above the information available on the BT website do you have any additional information to that.
PN did send me an e-mail regarding possible disruption to my connection re upgrading during the next 5 weeks but that e-mail was more than 5 weeks ago.
None of this is a problem, just curious.