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Broadband Customer Survey

Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

Broadband Customer Survey

Plusnet is well placed in the recent survey from Thinkbroadband.  Details here:
http://www.thinkbroadband.com/news/3890-broadband-customer-ratings-2008.html
Not so good when they are lumped in with BT.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Broadband Customer Survey

and well ahead of BT but about equal with Madasafish
Community Veteran
Posts: 18,613
Thanks: 218
Registered: 12-08-2007

Re: Broadband Customer Survey

yes, BT really let the side down and when the ISPs in the group are pooled together it paints a poor picture of BT Group ISPs.
Community Veteran
Posts: 3,486
Registered: 02-10-2008

Re: Broadband Customer Survey

Not sure what it is a bout BT - but everyone seems to dislike them, retail customers, business customers, suppliers.
When i worked with them when our firm was a commercial partner - our customers - some very large government bodies  - they almost all without exception had very little good to say about them.
Makes one wonder how they are still in business.
Maybe it's just the British way - we all like to knock our big organisations, be they British Rail, British Airways, British Telecom !!!