British Summer Time
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- British Summer Time
28-03-2021 8:19 PM
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Re: British Summer Time
28-03-2021 8:35 PM
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@john1827 Welcome to the forums. Where are you looking for this time? Sorry, but I don't know the Hub1, so please explan clearly - a picture would be even better.
Re: British Summer Time
28-03-2021 9:34 PM
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Hi jab1
We have been with Plusnet just over a year
Noticed the Plusnet Hub did not change to British Summer Time last year which meant I had so set the Internet Access Control times back one hour so they would operated when required. Also the Event Log timings were out by one hour. I just put up with it then.
Just noted there have been previous posts on this topic last year:
Plusnet Hub System Time Wrong in British Summer Ti... - Plusnet Community
Wondered whether there had been a fix and an update to the Hub 1 firmware that I have not received
Re: British Summer Time
28-03-2021 9:43 PM
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@john1827 Looking at the linked post in yours - I can't see if it has been fixed. The only idea I have at the moment is to tag @bobpullen (the network expert on PN staff), and see if he picks this up.
Sorry I can't be of more help, but maybe Bob will now respond when he's back on line.
Re: British Summer Time
28-03-2021 9:54 PM
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Ok, thanks for your time. I'll wait and see
John
Re: British Summer Time
28-03-2021 9:59 PM
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Just another thought - which firmware are you on?
28-03-2021 11:17 PM
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This has been fixed, however the firmware has not yet been deployed. Plan was to have released it by now, but there have been a few last minute issues that we're still working through.
@john1827 - If you reboot your hub, you should find the time is reflected accurately. Let me know if not.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: British Summer Time
29-03-2021 7:55 AM
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Thanks Bob and jab1
Following reboot System up, firmware version: 4.7.5.1.83.8.289 (was 263)
Problem solved
Re: British Summer Time
19-04-2021 5:25 PM
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I have the same issue but even after re-boot the router is only using GMT. Software details - Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 26/03/19. Any ideas?
Re: British Summer Time
19-04-2021 5:38 PM
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@bobpullen - can you sort this?
Re: British Summer Time
19-04-2021 5:51 PM
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@Bootneck63 - try another restart.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: British Summer Time
19-04-2021 5:56 PM
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Worked a treat, thanks @bobpullen
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