cancel
Showing results for 
Search instead for 
Did you mean: 

Billion 7800n Router

MOGO
Grafter
Posts: 46
Registered: 30-07-2007

Billion 7800n Router

Spent the last two days trying to get internet access (wired connection) on this new router but no matter what I do no success.
Have entered settings as shown on my configuartion page (user name, password, dns and so on)
Could anyone please give me a helping hand ?
Many thanks Huh Cry
8 REPLIES
Moderator
Moderator
Posts: 18,333
Thanks: 1,668
Fixes: 185
Registered: 11-01-2008

Re: Billion 7800n Router

I and 2 others I know have this router working fine on PN.
Are you seeing a green light on DSL on the front?

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

MOGO
Grafter
Posts: 46
Registered: 30-07-2007

Re: Billion 7800n Router

Many thanks for the quick response, and yes the dsl light is showing green just cannot establish internet connection!
Moderator
Moderator
Posts: 18,333
Thanks: 1,668
Fixes: 185
Registered: 11-01-2008

Re: Billion 7800n Router

My settings are:
Main Port (Current Main Port: ADSL)
Protocol   PPoA
VPI / VCI   0/38 
Username ****@plusdsl.net
Password *********
Encap. method VC/MUX
Auth. Protocol Auto
IP Address ('0.0.0.0' means 'Obtain an IP address automatically')
Obtain DNS Automatically Enable
Primary DNS / Secondary DNS /
MTU 1492

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

MOGO
Grafter
Posts: 46
Registered: 30-07-2007

Re: Billion 7800n Router

Despite many resets and re-entering info sadly still no joy, think it's time to take back to the retailer
Anyone able to recommend a good alternative router/modem ?
Moderator
Moderator
Posts: 26,428
Thanks: 1,455
Fixes: 83
Registered: 14-04-2007

Re: Billion 7800n Router

I also have a 7800N, my second.
The first one died within 24 hours and was returned.
The second is working perfectly and holds the ADSL rock solid.
Where did you buy it from?

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
MOGO
Grafter
Posts: 46
Registered: 30-07-2007

Re: Billion 7800n Router

Purchased it from Maplin - gave it another go this evening, another wasted two hours, no problem accessing the router but unable to obtain internet access.
The data entered (user/password) is exactly the same as entered on my old Belkin (which thankfully works fine)
Day off tomorrow so think a trip to my local Maplin store is on the cards!
MOGO
Grafter
Posts: 46
Registered: 30-07-2007

Re: Billion 7800n Router

Update - taken Billion unit back and obtained refund, bought Netgear DGN3500 from CCL up and running in 10 minutes Smiley
Moderator
Moderator
Posts: 26,428
Thanks: 1,455
Fixes: 83
Registered: 14-04-2007

Re: Billion 7800n Router

I'm pleased to hear you had a successful outcome Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine