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BiPAC 7800N Router

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Registered: 14-04-2007

BiPAC 7800N Router

Having used a Netgear happily for a few years I decided to change router for a wireless 'N' type and chose a BiPAC 7800N which was duly ordered from www.broadbandstuff.co.uk.
Within 24 hours the unit had died and I contacted broadbandstuff to request a replacement. They told be to contact Billion for authorisation which I did.
Billion sent me a disaster recovery procedure, which failed to get the unit to respond, and an updated firmware.
I dutifully went through their procedure which inevitably failed and told them so.
They eventually sent me a returns procedure with an RMA and a replacement was sent to me.
I don't have a problem with Billion and wait to see if the replacement crosses the 24 hour barrier but you can probably guess where I won't be going for further broadband stuff Wink
The wireless range and speed is way ahead of the Netgear, as expected, and I am getting killed less on MW2 on my PS3 Smiley
Note to self...PS3 mentioned but don't move thread to Gamers forum.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
6 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: BiPAC 7800N Router

under all the current UK distant selling regs. your contract was with broadbandstuff  and not Billion, they should have replaced it, or refunded the cost
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Registered: 11-01-2008

Re: BiPAC 7800N Router

I too have one of these router bought from broadbandbuyer.co.uk.
Excellent router, solved all the issues that I was having with my Netgear.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 26,417
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Fixes: 80
Registered: 14-04-2007

Re: BiPAC 7800N Router

@Pierré absolutely agree but I couldn't be bothered to argue (yes I know I should be) but they (broadbandstuff) have lost a customer.
@Adiewoo I never really had any problems with netgear, just needed an upgrade.
Broadbandbuyer seem to have a no quibble swap-out policy which is far better.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Moderator
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Posts: 18,316
Thanks: 1,663
Fixes: 183
Registered: 11-01-2008

Re: BiPAC 7800N Router

My list of problems with the DG834PN..
1) Bluetooth knocked out the wi-fi signal - not good when using a PS3
2) Using the microwave knocked out the wireless signal, even though it's in a different room.
3) It crashed copying anything more than 100MB round the local network
4) It wouldn't stream between Mac and PS3 properly
That's just off the top of my head.
Not one of these issues remain. It's been bliss...

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Moderator
Moderator
Posts: 26,417
Thanks: 1,449
Fixes: 80
Registered: 14-04-2007

Re: BiPAC 7800N Router

Update:
It is well past the 24 hour barrier and the router is still going strong so I am more confident now Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Moderator
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Posts: 26,417
Thanks: 1,449
Fixes: 80
Registered: 14-04-2007

Re: BiPAC 7800N Router

Lovely stuff.
My profile is going up from 6000 to 7150.
My SNR trace is turning from a force 10 gale at sea to a mill pond.
Upstream 448
Downstream 8128
SNR Margin(Upstream) 25.0
SNR Margin(Downstream) 6.4
Line Attenuation(Upstream) 19.0
Line Attenuation(Downstream) 26.0

I'm liking this BiPAC 7800N router Cool

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine