cancel
Showing results for 
Search instead for 
Did you mean: 

BT sports .. Not switching me on

lxkid
Grafter
Posts: 42
Thanks: 1
Registered: ‎02-05-2013

BT sports .. Not switching me on

Just ordered BT SPORTS i have already got a sky viewing card why do I have to wait for one to be sent out?
I've been on hold on the phone for 10 mins waiting to talk to someone.
5 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BT sports .. Not switching me on

Not quite sure the answer to why the send out another card but it can take a number of days for BT Sport to be activated.
Razorback
Grafter
Posts: 208
Registered: ‎08-08-2014

Re: BT sports .. Not switching me on

If you have  entered your existing sky card number during the order process BT Sport will be activated on that card. The message about a new card is misleading.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: BT sports .. Not switching me on

Hi lxkid,
Sorry for the confusion. Did this get resolved for you in the end? I understand that you currently have BT Sport with a different provider at the moment and it's stopping us from proceeding with our orders.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
mrpaulcurtis
Newbie
Posts: 3
Registered: ‎06-10-2014

Re: BT sports .. Not switching me on

After moving over from BT to Plusnet I`ve just cancelled BT Sport and signed up with the Plusnet package. I`ve also had the message that I need a new viewing card even though I have a Sky subscription. How long will it take as really don`t want to miss any footy next weekend.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: BT sports .. Not switching me on

Hi mrpaulcurtis,
Are you ok to give it a try now?
If it works then stick the NBA on tomorrow night.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet