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BT email?

jackwelland
Dabbler
Posts: 23
Registered: 19-09-2013

BT email?

bt have emailed me with an obligatory software upgrade.
i left bt last october.
the email address looks ok --billing@bt.com but no name below customer support service.
anyone else had one off bt.

jack
6 REPLIES
Community Veteran
Posts: 1,616
Thanks: 22
Registered: 29-06-2010

Re: BT email?

They're fake - phishing emails. Just delete any you get.
jackwelland
Dabbler
Posts: 23
Registered: 19-09-2013

Re: BT email?

thanks for that jaggies, i now have two to delete,should i report them to anyone in particular, BT maybe.
jack
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: BT email?

If you wish to report them, look here: http://bt.custhelp.com/app/answers/detail/a_id/12765
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
jackwelland
Dabbler
Posts: 23
Registered: 19-09-2013

Re: BT email?

thanks for the link to bt 77.  i've deleted them now but will use the link if any more dodgy emails appear.
jack
NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 54
Fixes: 3
Registered: 25-09-2012

Re: BT email?

Did it any chance look like this, the one on the BT forums?
https://community.bt.com/t5/Bills-Packages/FAKE-BILLING-EMAIL/td-p/246381
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
Community Veteran
Posts: 1,616
Thanks: 22
Registered: 29-06-2010

Re: BT email?

I get half a dozen of these every other day - I still have my @btinternet.com email address. The easiest way of spotting any that get missed by the spam filter is to hover the pointer over any links in the email, which will show you the actual link rather than the one displayed in the message, or hover over the from address - most of the last month's attempts have actually appeared to have been from spoofed email addresses @talktalk.net or @aol.com  Roll eyes