BT Wifi 300 Range extender and technicolor tg582n

[#1]

Can anyone help? Purchased a BT Wifi Extender 300 which according to the box "works with all broadband providers" but not Plusnet it seems.

Router has a WPS button so followed instructions for Method 1 'using WPS Button but unable to make an Ethernet connection to the extender, although I can se the extender when I view wifi sources it will not connect to the router. Tried the online option but only get as far as message saying my wifi extender is not configured. 

Very frustrating - especially if you are not that technically minded. I need simple - thought I'd bought simple after having similar problem with a belkin product

[#2]

I just had a quick look at some instructions, plug the extender in near the router, wait a min for it to settle, then press the WPS button on the router and the extender, wait for the lights to go off.

Foes it have a too close/too far away light? If that's flashing you may have to move it.

[#3]

Thanks - but the router and wifi extender are about 2 metres apart, but in the same room. It doesn't seem to make any difference if they are next to each other or 2 metres apart. It has too close and too far lights which both continually flash.

[#4]

Are the WPS lights coming on when you press the buttons? If not you may need to press them a little longer, but you should have up to 2 mins to get them both.

[#5]

Yes they light up on both the router and the extender. I tried holding the button down on the extender for longer than the 1 second it recommended in the booklet but this doesn't seem to make any difference 

[#6]

I am running out of ideas! Perhaps move the extender into the next room, or at least further away.

[#7]

Scrap the Technicolor doorstop and get a decent router, those things are just a "gets you online, just not very well" stopgap solution, I haven't even plugged mine in since I got it, been previously using a D-Link DIR-615 and currently use a Netgear WNDR4300 router, far better, and much better WiFi range too...