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BT SPORT Activation Success

whitecottage
Dabbler
Posts: 16
Registered: 13-05-2013

BT SPORT Activation Success

Requested online at 8:45 this morning. Confirmation email and text received at 15:11.  Couldn't check before 18:00, but all HD channels present.  Happy.  Bit annoying that the confirmation screen said I needed a new card, which clearly I didn't.
1 REPLY
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: BT SPORT Activation Success

Morning whitecottage,
Thanks for the feedback.
There's two different 'initial notices' we use when a BT sport order is placed. The one you received is sent when you tick the box 'require a new card' on sign up but as you have already given us the viewing card number we don't need to send you a new card.
I hope that explains things Smiley