Requested online at 8:45 this morning. Confirmation email and text received at 15:11. Couldn't check before 18:00, but all HD channels present. Happy. Bit annoying that the confirmation screen said I needed a new card, which clearly I didn't.
Morning whitecottage, Thanks for the feedback. There's two different 'initial notices' we use when a BT sport order is placed. The one you received is sent when you tick the box 'require a new card' on sign up but as you have already given us the viewing card number we don't need to send you a new card. I hope that explains things