Other than for access to the prospect, who still needs rep advice and help, please ignore this post below the asterisks. Someone else has provided
this link to the same issue raised here a few months ago, and answered..
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See this
tbb post.From his opening post:-
| Quote |
My plan is to move from BT fibre to Plusnet basic internet/phone.
However, having just called BT they said downgrading would represent a new service package and therefore put me on a new 12-month contract. |
From the linked one:-
| Quote |
| ... after speaking to Plusnet they say BT need to downgrade it before they can take me on as an ADSL customer. |
Is he stuck?
