Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BBC video clips not working
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: BBC video clips not working
BBC video clips not working
24-06-2010 10:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Over the last few days I have been unable to view BBC News video clips. The rotating spots, indicating the downloading procedure, are continuous.
I think the only change I have been making is the tweaking of the RWIN value, following the implementation of adsl2+.
I have updated/re-installed Windows Media Player and Real Player, although I don't know which of these is actually used.
Please can anyone help?
Regards......
I think the only change I have been making is the tweaking of the RWIN value, following the implementation of adsl2+.
I have updated/re-installed Windows Media Player and Real Player, although I don't know which of these is actually used.
Please can anyone help?
Regards......
8 REPLIES 8
Re: BBC video clips not working
24-06-2010 10:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote I have updated/re-installed Windows Media Player and Real Player, although I don't know which of these is actually used.
adobe flash player
what do you get from the iplayer test http://www.bbc.co.uk/iplayer/diagnostics
Re: BBC video clips not working
24-06-2010 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks Asbo Dog.....
Page not found (Error 404)!
I've just tried uninstalling/re-installingAdobe Flash, still no joy.
Regards......
dick:green Quote fixed.
Quote from: Asbo what do you get from the iplayer test http://www.bbc.co.uk/iplayer/diagnostics
Page not found (Error 404)!
I've just tried uninstalling/re-installingAdobe Flash, still no joy.
Regards......
dick:green Quote fixed.
Re: BBC video clips not working
24-06-2010 11:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
iplayer test working fine from this slow 1500kbps profile post office connection
whats your mtu set at on your router and pc? if all this started spot on when you changed your rwin i would go back and insure all is ok with this setting.
the 404 error getting to the test page maybe a side issue as well.
have you tried to wireshark to see what priority the iplayer traffic is getting on your connection, very rare to happen but i had it happen to me when i joined 21cn trial over a year ago
whats your mtu set at on your router and pc? if all this started spot on when you changed your rwin i would go back and insure all is ok with this setting.
the 404 error getting to the test page maybe a side issue as well.
have you tried to wireshark to see what priority the iplayer traffic is getting on your connection, very rare to happen but i had it happen to me when i joined 21cn trial over a year ago
Re: BBC video clips not working
24-06-2010 11:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try untweaking!
Set things to what they were - did you change your MTU too?
Set things to what they were - did you change your MTU too?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: BBC video clips not working
24-06-2010 3:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Asbo Dog and A Fox is Evil.....MTU on both router and PC = 1500. I reverted to earlier RWIN whwn I encounted the prob.
Annoying.
Regards and thanks
Annoying.
Regards and thanks
Re: BBC video clips not working
24-06-2010 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Out of interest, (assuming it's now fixed) what OS do you have and what was the bad RWIN?
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: BBC video clips not working
24-06-2010 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
A Fox is Evil.....I have XP and the earlier RWIN was 197,100, the lowest RWIN suggested by Broadband Reports and the one I'm trying now is 525,600 the highest.
I have tried an old laptop I have and on attempting to display a BBC News video, which had previously downloaded them OK, it indicated that the version of Adobe Flash Player needed to be replaced. I installed the current version and all was well! Interestingly the RWIN on the laptop if 65,536, left from my earlier adsl1 connection!
I have been unable to repeat the process with my main computer and have uninstalled and re-installed Flash a number of times.
Following your trend of thought, I will try experimenting with the previous RWIN.....197,100.
Many thanks for your continuing interest.....clearly I have an incorrect setting on my computer.
Regards.....
I have tried an old laptop I have and on attempting to display a BBC News video, which had previously downloaded them OK, it indicated that the version of Adobe Flash Player needed to be replaced. I installed the current version and all was well! Interestingly the RWIN on the laptop if 65,536, left from my earlier adsl1 connection!
I have been unable to repeat the process with my main computer and have uninstalled and re-installed Flash a number of times.
Following your trend of thought, I will try experimenting with the previous RWIN.....197,100.
Many thanks for your continuing interest.....clearly I have an incorrect setting on my computer.
Regards.....
Re: BBC video clips not working
02-07-2010 8:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At last, I can again view the BBC video clips that have eluded me for over a week!
The solution was re-setting the Global Settings of Flash Player. Although I don't know how these settings became messed-up in the first place.
I think my problems may have started following my desperate attempts restore the clips by, in turn, re-installing Java, Windows Media Player, Real Player and Flash Player! All more than once!
Only this evening did I "discover" the Flash Settings Manager.....obtained by right-clicking on the video clip's image. A bit of tweaking here and the News videos are back!
Thanks again Asbo Dog and A Fox is Evil for your interest and the resulting encouragement. The number of times over the last 6-years that I have enjoyed the help of the Forum......great stuff.
Regards
The solution was re-setting the Global Settings of Flash Player. Although I don't know how these settings became messed-up in the first place.
I think my problems may have started following my desperate attempts restore the clips by, in turn, re-installing Java, Windows Media Player, Real Player and Flash Player! All more than once!
Only this evening did I "discover" the Flash Settings Manager.....obtained by right-clicking on the video clip's image. A bit of tweaking here and the News videos are back!
Thanks again Asbo Dog and A Fox is Evil for your interest and the resulting encouragement. The number of times over the last 6-years that I have enjoyed the help of the Forum......great stuff.
Regards
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- Re: BBC video clips not working