BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
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BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
11-11-2012 10:08 PM
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Mountain Lion 10.8.2
After a recent "auto" downloading Adobe Air v3.5, BBC iPlayer stopped downloading with error messages.
(29th October 2012 as I opened up BBC iPlayer)
I didn't download for a few days, so the obvious reason wasn't !
I eventually traced problem to the v3.5 Air update, and reverting back to v3.3 and v3.4 cured the problem.
I had to use the Air uninstaller first to remove v3.5, and also a file manager air search, as the uninstaller wouldn't at first.
These older versions are available here...
http://mac.filehorse.com/download-adobe-air/old-versions/
I usually save older Air .dmgs anyway, but not v3.4 for some reason !
Most miffed because I lost unwatched downloads in trying to trace the reason.
I now Time Machine these downloads, I didn't before (15GB+) as they kept changing.
There was a similar problem in June 2012, whereby BBC & Adobe didn't talk to each other when incompatible updates were issued.
One week later, there was an update to BBC iPlayer & Adobe Flash that cured the different problem then, a blank screen on replay, full screen
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
11-11-2012 11:08 PM
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Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
11-11-2012 11:14 PM
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I'll give it a try.
I also use iPlayer+ as a download tool for BBC programmes.
Now I have re-instated my SKY+HD subs (50% for a year, £50 cashback) , the Web based BBC iPlayer on my iMac is really just a backup for recordings, and On Demand downloads, especially now I have them in HD.
Nice suggestion thanks, it works well and downloads in High Quality too.
Upon saving the .dmg where I save all my .dmg's, I noticed I actually downloaded a previous version December last year, wonder why I didn't use it then !
Perhaps because maximum quality is only High, whereas BBC iPlayer downloads true HD, if available, albeit time restricted on viewing.
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
12-11-2012 1:00 PM
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http://iplayerhelp.external.bbc.co.uk/help/announcements/ipd_air_contentdisappear
The important part of the statement...
BBC iPlayer Desktop - Why am I unable to install new content and why have I lost downloaded content since installing the latest version of Adobe Air?
Search iPlayer Questions
***Updated 09 November 2012***
We have replicated the fault and are currently in discussion with our service partner in finding a resolution, which occurs if the latest version of Adobe Air (3.5) is installed.
If you have Adobe Air 3.5 Installed you may not be able to download new programmes, including series catch-up downloads and any programmes already downloaded may have disappeared.
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 2:02 AM
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Seems to work OK.
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 12:18 PM
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I have never installed any Adobe Acrobat or Adobe Air, because they are rubbish.
For the same reason, I have never signed up for the BBC download feature.
And yet it still works...
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 12:50 PM
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And of course, BBC iPlayer only downloads BBC programmes !
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 12:57 PM
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Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 1:21 PM
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Russell Howard, get_iplayer HQ (LHS) v BBC iPlayer HD (RHS)
Checkout the difference in the Guests Hair, and overall Saturation & Quality
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 1:25 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 2:11 PM
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Quote from: ejs get_iplayer can download 720p, if you call that HD.
As far as broadcast TV goes, that's as good as it gets at the moment!
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 2:24 PM
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Quote from: dvorak Yeah, get iplayer is much better quality..
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 2:37 PM
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Very interesting comparison!
But I think I would only notice the difference if I get two televisions and put them side by side.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 4:07 PM
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Quote from: PlusComUK BBC iPlayer problem Apple iMac Nov 2012
Mountain Lion 10.8.2
After a recent "auto" downloading Adobe Air v3.5, BBC iPlayer stopped downloading with error messages.
(29th October 2012 as I opened up BBC iPlayer)
Re: BBC iPlayer problems with Mountain Lion 10.8.2 and Adobe Air v3.5xxx update
19-11-2012 7:17 PM
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I don't know why this is.
"In The Beginning Was The Word, And The Word Was Aardvark."
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